Mobility Parking At Pittwater Place

Thanks to our upgraded parking system, Pittwater Place customers can book mobility parking conveniently and seamlessly using ZipBy, a user-friendly ticketless parking app. Free parking is accessible to all drivers holding a mobility permit registered on the ZipBy app.

Here's how to book staff parking using ZipBy:

Step 1: Become a ZipBy member

• Download the ZipBy App from the App Store or Google Play Store.
• Create an account using a dedicated email. 

Step 2: Set up your account

• Click the three-line icon in the top left corner to access the main menu. 
• Select the 'Vehicle' tab to enter your vehicle details.
  Changes to vehicles must be completed online at least two hours before accessing the staff parking area. 
• Enter your payment details by selecting 'Payments' in the menu. 

Step 3: Creating a permit

• Select the 'PERMIT' icon from the menu tab at the bottom of the screen. 
• Click 'Select a Permit' and search and select Pittwater.
• Select 'Mobility Parking Permit' and fill in the details to create a permit.

Step 4: Park with ease

• Our ticketless parking uses licence plate recognition to track parking without the need for a paper ticket. On entry, a camera recognises licence plate details that has been registered to your ZipBy App account. 

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FAQs:

How does ticketless parking work?

Ticketless parking uses licence plate recognition to track parking without the need for a paper ticket. On entry, a camera recognises licence plate details that has been registered to your ZipBy App account. Vehicles will not be required to stop as tickets will not be issues. 

Where can I register for a mobility permit?

Customers can register using the ZipBy App and by completing the steps highlighted above.

How much does it cost for mobility permit users to park?

Free parking is accessible to all drivers holding a mobility permit registered on the ZipBy app. Our license plate recognition technology will automatically identify mobility permits as vehicles enter and exit the boom gate system.

How will the system know I am a mobility permit user, and charge me staff rates? 

Once you have registered your licence plate details and created a mobility parking permit using the ZipBy App, the ticketless parking system will recognise your details and apply complimentary parking rates accordingly.  

For more, download our mobiltiy parking brochure. 

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Where to find retailer parking

The rooftop carpark is the allocated parking area for staff working at Pittwater Place.

Staff must use this car park at all times and have a staff parking permit to receive the exclusive retailer parking rate of $5.00 per day. 

The rooftop car park entry is located on Park Street. 

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Need support?

The 'HELP NOW' feature is located in the menu tab at the bottom of the App home screen. Using this feature, you can connect directly with a ZipBy App support member by phone or email. 

Not using the App? Contact the ZipBy App support team:
P. 02 9892 9990     |     E. [email protected]